FAQs

Here's some things you may like to know

 

How do I book?

Its best to get in touch via email - this way you can get all the information to us and we can give you a call back. If in doubt give us a ring!

 

Do I have to leave a deposit?

To book we need you to leave a 30% deposit - this is 100% refundable up to 1 week prior to your event. After this time your deposit will become non refundable. 

 

Will you set everything up and take everything away?

We offer 2 types of catering - one is an order and drop off service - we will not return and it is your responsibility to dispose of any waste. The other type we offer is a full service of set up and breakdown and removal of all leftovers. This will all be explained during booking.

 

Do you cater for dietary requirements?

We sure do - we can cater for many different requirements however cannot guarantee an allergen free kitchen. This is something we are firm on due to the nature of our business at the moment.

 

Will you work with our event venue?

Absolutely where appropriate we will liase with a venue to ensure health and safety, logistics and timings are all taken care of.

 

Any other question just get in touch below :)

 

 

 

 

Allergen Information

While we take precautions to minimise cross-contamination, we cannot guarantee that any menu item is entirely free of the 14 most common food allergens. Customers with specific dietary requirements or allergies, including those with life-threatening sensitivities, must inform us of all details at the time of ordering to enable us to best accommodate their needs. 

 

The 14 allergens are: celery, cereals containing gluten (such as wheat, rye, barley, and oats), crustaceans (such as prawns, crabs and lobsters), eggs, fish, lupin, milkmolluscs (such as mussels and oysters), mustard, peanuts, sesame, soybeans, sulphur dioxide and sulphites (if the sulphur dioxide and sulphites are at a concentration of more than ten parts per million) and tree nuts (such as almonds, hazelnuts, walnuts, brazil nuts, cashews, pecans, pistachios and macadamia nuts). These ingredients are all used within our kitchen environment and cannot guarantee allergen free food. All of the 14 most common food allergens will be listed when we take an order. 

 

We are committed to providing accurate information about our ingredients, and we encourage you to ask any questions you may have.

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Address: Middleton St George Darlington, Durham, United Kingdom

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